Everything within Prodigy is aligned to meet and exceed the customer needs and desires. Whether it’s aligning management to deliver a superior product, or designing a captivating and seamless customer experience, and even if sales goals are not being met, Prodigy keeps the customer the first priority.
Our purpose.
Prodigy exists to improve the quality of the human experience in the Middle East, especially the experience of buying.
The driver for Prodigy is to improve lives. When customers are dissatisfied, it can reflect negatively on society in a real way such as angry drivers, parents, siblings, etc. When customers are happy, society improves as a whole and becomes more progressive as a result.
Our mission & vision.
Mission
Prodigy gives businesses the strategies and resources to meet and exceed customer needs and desires.
By tactically diagnosing pain points that affect the customer experience, we launch specialized business services to solve these problems.
Vision
Prodigy continuously seeks to improve the customer experience both online and offline.
The final goal for us, is to be able to take any customer experience and transform it into a seamless, caring, and relieving customer experience.
Our values.
We embrace the region’s family values and apply them in our operations and relations, employees, partners, and clients.
Heart.
The fire that fuels creativity within Prodigy and the duty that allows the team to deliver the ultimate customer experience.
Family.
The commitment of the team to each other and to the client. Every Prodigy relationship must feel caring, trusting, and accepting.
Progress.
The ultimate goal. Every Prodigy experience must push clients and the team forward.
Our promises.
We make sure to deliver world-class quality that’s worthy of your trust.
Diagnosis.
Personalize solutions by diagnosing problems before prescribing solutions.
Trust.
To earn trust by continuously adding value without the strict expectation to be compensated.
Quality Control.
Deliver consistent quality by training and diligent leadership of the team.
Our impact.
Our customer-centric approach focuses on creating a seamless customer experience across all touch-points. This unified experience results in a much more consistent, impactful, and valuable relationship with the customer.
Our leadership.
Ahmed Al-Ameer
Extremely passionate about customer experience because it’s the game changer today and tomorrow. Equally passionate about lean management because it works!
Our team.
Rayan Barjas
GM, Prodigy Lebanon
Carole Ghossainy
Project Management Office
Makram Farhat
Art Director
Hiba Abou Karroum
Graphic Designer
Fatema Saab
Content Creator
Yussef Sarieddine
Video - Photographer
Jad Hamadeh
Sound Producer
Nassim Hani
Senior Graphic Designer
Our locations.
Kuwait.
Dar Al Awadi, Mall Area
2nd floor, Office #5312
Ahmed Al Jaber Street, Sharq
Kuwait City, Kuwait
Locate us on Map.
Lebanon.
Center Hafez Abou Ajram
2nd Floor, Office #77
Al Marj Street, Baakline
Shouf, Mount Lebanon
Locate us on Map.
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Let's work together and
enhance your customer’s
experience.
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